The Casino Mate VIP Club. Casino Mate calls its rewards program Club Mate. The online casino has designed it to reward loyal players with special offers, bonuses, prizes, and casino freebies. VIP players at Casino Mate can enjoy the following benefits: Customized bonus offers and promotions; Bigger withdrawal limits; Faster payouts; VIP bonus.

  • The average payout rate for the entire Casino Mate is 96.5%. That's certainly not a bad value, although there are probably better ones out there. However, when considering this number, you should always keep in mind how the range of games is composed, because live casino games usually have a lower RTP than slots.
  • Casino Mate online casino is one of those platforms that make the impression of being truly caring for their customers, visitors, and user experience overall. Of course, there are things yet to be improved. However, Casino Mate is safe and provides various options for entertainment.

Casino Mate is a combination of Australian warmth and hospitality and the ultimate online casino gaming experience. As for security, players just do not need to worry about it.

Casino Mate is one of the nine desktop casinos and two mobile casinos that form part of the Vegas Partner Lounge, prestigious group of online casino that share several lucrative promotions, including a rewards program.

Aussie players need not think twice about registering at Casino Mate as it is licensed by the Lotteries and Gaming Authority (LGA) of Malta. The regulatory body of Malta makes sure that the casino maintains the best industry standards, owing to which players will find the safest gambling experience here.

Four-tier Deposit Bonus

Registered players can look forward to the best and biggest bonuses in Australia at Casino Mate. In addition to a great four-level deposit bonus, players will be pampered with extra bonuses, free games, and special match bonuses throughout their stay. New players who load their accounts for the first time can claim up to $1400 in welcome bonuses.

The welcome bonus package is spread over players’ first four deposits—a first deposit bonus of 100% up to $100, a second deposit bonus of 200% up to $50, a third deposit bonus of 25% up to $500, and a fourth deposit bonus of 50% up to $750.

Even before a new player loads his/her bonus, he/she can claim a no-deposit bonus of 40 free spins, which can be used on featured pokies. The good news is that players can keep their free spin winnings.

Casino Mate is fond of its loyal players and pampers them continuously. If players continue to play for real money at Casino Mate, they will be rewarded with points. Later, these points can be exchanged for casino credits. Points also help players achieve a VIP status and grab benefits in the form of special gifts, personalized bonuses, exclusive promotions, faster withdrawals, and much more.

Online

Over 650 Online Casino Games

The gaming portfolio of Casino Mate includes more than 650 online casino games, including table games, card games, pokies, and other games. Some of the hottest pokies at Casino Mate are Immortal Romance, Jurassic Park, Thunderstruck II, Game of Thrones, and others; and some of the hottest video poker games are Three Card Poker, Aces and Eights, Triple Pocket Hold’em Poker, and others.

These games can be played for fun or real money on desktops as well as mobile devices.

Play on the Move

Thanks to the availability of Casino Mate Mobile, Australian players need no longer depend on their desktop computers or laptops. As long as they have a mobile device with high-quality Internet connectivity, they can get the best possible online casino entertainment.

Some of the hottest mobile casino games are Big Kahuna, Sure Win, Vegas Downtime Blackjack Gold, Age of Discovery, and Avalon.

Banking Options

Australian players can choose from several ways to load their accounts and withdraw winnings. They can deposit, wager, and withdraw in multiple currencies including Australian Dollars.

Casino Mate offers deposit methods such as Visa, POLi, Neteller, Skrill, EcoPayz, and Entropay, most of which can be used for withdrawals too. The online casino makes it a point to credit winnings through the same method players used to make a deposit. If this deposit method does not serve as a withdrawal method, players are free to select another banking method to withdraw their cash.

Before requesting payout for the first time, players have to provide copies of documents to prove their identity.

24/7 Support

Customer care at Casino Mate is available 24/7, and the site’s courteous customer care representatives are ready to answer any query related to banking, software, bonus offers, promotions, and so on.

Customer support is available in multiple languages, including English, German, French, Dutch, or Russian. Players can contact a customer care representative through live chat, email, and toll-free telephone.

Instant Chat – Players will have to first disable pop-ups on their PC’s in order to launch the live chat facility.

Email – To get a quick response in English, players have to send an email to support@casino-mate.com. If players have a banking related query, they can email to banking@casino-mate.com.

Telephone Support – The toll-free telephone number of Australia is 1800-071-076.

Casino Mate Payout

Pros

  • One of the few online casinos that caters to Australians
  • Contains the entire library of Microgaming games
  • 24/7 support available through live chat, local toll-free phone, and email
  • Protected by 128-bit SSL encryption
  • Certified fair by eCogra
  • Holds Certificate of Trust

Cons

  • No US players accepted
  • No international number available for players outside the 11 countries listed

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